We will evaluate the damage carefully and decide on how to approach and resolve the problem to your satisfaction. If the goods are completely unusable/consumable, we will ask for their return and provide you with a refund on the shipping, and we will immideatelly rush a replacement of the products.
Policy for Returns
For one reason or another, sometimes products have to be returned. When that happens, you need to contact us immediately.
In order to benefit from a full refund, you must meet the following criteria:
In case you receive damaged products (although this is a very rare case), you need to follow the steps below: